Refund Policy | AK Studio

Portrait Sessions:
- Cancellations more than 7 days before the session: Full refund.
- Cancellations 2–7 days before the session: 50% refund.
- Cancellations less than 48 hours before the session: No refund.
Event & Interior Photography:
- For business events and interior shoots, cancellation terms may vary depending on project size. Unless otherwise specified in the booking agreement:
  - Cancellations more than 7 days before the event: Full refund.
  - Cancellations 2–7 days before the event: 50% refund.
  - Cancellations less than 48 hours before the event: No refund.

2. Refunds After Service Completion

Once digital images, videos, or other deliverables are provided, refunds are generally not offered unless there is a significant failure to deliver as agreed. In such rare cases, AK Studio may offer a partial refund (up to 50%), at our discretion.
Dissatisfaction due to subjective reasons (e.g., personal appearance) is not grounds for a refund.

3. Cancellations by AK Studio

If AK Studio must cancel or reschedule a session or event, clients are entitled to a full refund or may choose to reschedule at no additional cost. Any fees or charges associated with the cancellation will be covered by AK Studio.

4. Gift Cards

5. Refund Processing

Approved refunds will be processed within 5 business days.
Please note: Refunds are issued minus any non-refundable payment processing fees charged by Wix or your payment provider.

6. Questions

For any questions regarding refunds or cancellations, please contact i@anastasiakarpenko.com or +41 79 317-48-78.